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Korevra SureLend · Live system status · status.korevra.com

All systems operational.

Customer-facing services

Web Admin
admin.korevra.app · CRO command room
142 ms
99.99%
Operational
Mobile Borrower app
iOS · Android · WhatsApp · USSD
88 ms
99.97%
Operational
Agent / Branch tablet app
Field officer + offline mode
240 ms
99.94%
Operational
Partner LaaS console
Developer portal · sandbox
62 ms
99.99%
Operational
Support inbox
Olabisi-style omnichannel
98 ms
99.98%
Operational

Core API services

Origination API
Application intake · scoring · decisioning
1.84 s p95
99.96%
Operational
SureScore inference
300+ data points · explainable AI
280 ms p95
99.99%
Operational
Disbursement orchestrator
NIBSS NIP · wallets · agent cash-out
2.4 s p95
99.95%
Operational
Webhook delivery
Partner event stream
62 ms
99.97%
Operational

External integrations · monitored

NIBSS BVN service
Identity verification
142 ms
99.97%
Operational
NIBSS GSI orchestrator
Cross-bank loan recovery
280 ms
99.94%
Operational
CRC Credit Bureau
Credit history pull
98 ms
99.99%
Operational
CreditRegistry
Credit history pull
142 ms
99.97%
Operational
FirstCentral Credit Bureau
Credit history pull · OBR data
248 ms
98.4%
Degraded · slow
NIMC NIN service
National ID verification
320 ms
99.92%
Operational
Paystack settlement
Card · transfer · webhook
142 ms
99.99%
Operational
WhatsApp Business API
Borrower messaging · DEON-approved templates
182 ms
99.96%
Operational
Africa's Talking SMS
SMS gateway
98 ms
99.98%
Operational
CBN OBCMS
Open Banking consent registry
420 ms
99.81%
Operational

90-day uptime · per service

Web Admin
90 days · 99.97% overall
99.97%
Mobile Borrower app
90 days · 99.94% overall
99.94%
Disbursement orchestrator
90 days · 99.92% overall
99.92%
FirstCentral integration
90 days · 98.4% overall · 2 incidents
98.4%

Recent incidents

14 MAY 2026 · 11:30 WAT · ONGOING · MONITORING
FirstCentral Credit Bureau · slow responses. Average response time has crept from 140ms to 248ms over the past 6 hours. We have raised a ticket with the FirstCentral team. No customer-facing impact — fallback to CRC and CreditRegistry is automatic.
12 MAY 2026 · 14:08 - 14:42 WAT · RESOLVED · 34 MIN
NIBSS NIP intermittent settlement failures. NIBSS upstream issue caused approximately 4% of NIP transfers to require retry. Korevra retry policy handled all failed transfers within 30 minutes. No funds lost. NIBSS root cause: planned maintenance window extended.
8 MAY 2026 · 09:42 - 09:48 WAT · RESOLVED · 6 MIN
Web Admin login latency spike. Auth service experienced 6-minute slowdown after deploy of a new Idle-timeout policy. Rolled back, latency returned to normal. Post-mortem: testing in staging missed peak-load scenario.
2 MAY 2026 · 16:20 - 16:35 WAT · RESOLVED · 15 MIN
Mobile Borrower iOS push notifications · queued. Apple APNS upstream incident caused our push notifications to queue for 15 minutes. All notifications eventually delivered. No customer escalations.

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